HELP CENTRE

At Sanders Secure, we’re committed to providing not only cutting-edge security solutions but also comprehensive support to our valued customers. Our Help Center serves as your hub for all things related to alarm systems, offering user guides, instructional videos, and expert assistance to ensure your security needs are met with confidence.

Whether you’re a homeowner in Plymouth, a business owner in South Devon, or a resident of Cornwall, our Help Center is tailored to address your specific security concerns. Our user-friendly guides and informative videos cover installation, setup, operation, and troubleshooting of our state-of-the-art alarm systems.

Explore our Help Center to access valuable insights, step-by-step guides, and practical tips for maximizing the performance of your Sanders Secure alarm system. Should you require further assistance or have specific questions, our dedicated support team is just a click or a call away.

Thank you for choosing Sanders Secure as your trusted partner in security. Together, let’s create a safer and more secure environment for your home or business.

Intruder Alarms

Orisec

Quick Guide

User Guide

Master User Guide

Intruder Alarms

Texecom

Premier Elite User Guide

Premier Elite Master User Guide

Veritas User Guide

Intruder Alarms

ADI

Optima XM User Guide

Intruder Alarms

Pyronix

Pyronix Enforcer

Pyronix Euro

Pyronix Paragon Plus

Intruder Alarms

Risco

OUR GUARANTEE

At Sanders Secure, we stand by our commitment to your safety and peace of mind. Our guarantee encompasses the following key principles:

  • Quality Assurance: We pride ourselves on delivering top-notch security solutions meticulously designed, installed, and maintained to the highest industry standards. We only fit trusted products from leading manufacturers such as Orisec, Hikvision, Ajax Systems, and Texecom.
  • Reliability: Your security is our priority. Our security systems are built for reliability, ensuring they function seamlessly when you need them most.
  • Personalised Service: As a family-run business, we offer a personal touch across Plymouth, South Devon, and Cornwall. Expect attentive customer service, tailored solutions, and a genuine commitment to your security needs.

  • 24/7 Support: Emergencies don’t wait, and neither do we. Our round-the-clock support ensures that you’re never alone in times of crisis.

  • Manufacturer’s Warranty: We only fit trusted products backed up by solid manufacturers’ warranties, passing that peace of mind on to you.

Join the Sanders Secure family

Your safety is our priority. Let us be your silent guardians, ensuring peace of mind while you focus on what matters most.

Whether you’re looking for an alarm system installer in Tavistock, a CCTV upgrade in Launceston, or a maintenance service completed in South Hams, Sanders Secure has you covered.

Explore our services, meet our team, and let’s build a secure future together.

Contact Us

01752 933 191

TESTIMONIALS

Sanders Secure installed an alarm for me very quickly, they talked about what my needs were prior to the project starting and explained what I was getting to solve the problems I had.
Communication throughout the project was brilliant and I had no issues with the finished job.
Would recommend to anyone who has a security/CCTV project that needs completing.

Tony Batty, Google Review

I had James around to fit a couple of cameras; one on my driveway, and one pointing toward the workshop at the bottom of my garden.
He was courteous, reliable, and experienced, and never tired to ‘pressure sell’ me anything I didn’t need or want.
The software is easy to use, and reliable.
I can’t recommend him enough!

Chris Cann, Google Review

Absolutely exemplary service, professional and informative.
And.. a really nice guy!! He helped me when I was in a real bind. You’re in very safe hands!!

Thank you so much 💓

Kayleigh Williams, Google Review

From concept to execution, we were kept informed and we were left with a good quality security system which fit exactly what we needed. Highly recommended.

Andrew Pring, Google Review

James fitted my EZVIZ security door bell. I can highly recommend James for his professionalism and expertise. Thank you James.

Karen Gerard, Google Review

I had James around to fit a few cctv for my shop. He recommended me and giving me a few option to choose explaining which work the best for my shop. He talk me through everything from cabling to software. He making sure everything is correctly done before he left. His job is neat. Will definitely use him in the future from home security alarm and CCTV installation.
I can’t recommend him enough!
Thank you James !

Angie Khoo, Google Review